User Data Deletion Terms – Ghorab Naturals

In compliance with Egypt’s Personal Data Protection Law No. 151 of 2020, Ghorab Naturals is committed to giving users the right to request the deletion of their personal data stored in our systems.

1. Eligibility for Data Deletion

You may request deletion of your personal data if:

  • You no longer wish to use our services.

  • You believe your data is no longer necessary for the purpose it was collected.

  • You withdraw your consent for data processing.

  • You believe your data is being processed unlawfully.

2. Data That Can Be Deleted

We can delete:

  • Your account and login details.

  • Contact information (name, phone number, email, address).

  • Order history (where retention is not legally required).

  • Any saved payment preferences.

3. Data That Cannot Be Deleted Immediately

Certain data must be retained for a legally required period under Egyptian law, such as:

  • Transaction records for tax and accounting purposes.

  • Records related to disputes or ongoing legal matters.

4. How to Submit a Deletion Request

You can submit your request via:

5. Processing Time

We will review and respond to your request within 15 business days. If approved, your data will be permanently removed from our systems, except where legal retention is required.

📅 Last Updated: August 10, 2025