Privacy Policy – Ghorab Naturals

Ghorab Naturals is committed to protecting the privacy of our customers and ensuring the confidentiality of their data, in accordance with Egypt’s Personal Data Protection Law No. 151 of 2020 and applicable e-commerce regulations. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal data that you voluntarily provide when registering, placing an order, or contacting us, including:

Full name
Contact details (phone number, email address, physical address)
Payment and billing information
Any additional information you provide via contact or order forms

2. How We Use Your Information

Your data is used for:

Processing and fulfilling orders
Improving your shopping experience on our website
Sending order updates, offers, and promotions (if you have opted in)
Complying with legal, tax, and regulatory obligations

3. Data Protection

We take appropriate technical and administrative measures to secure your personal data and prevent unauthorized access, alteration, disclosure, or destruction.
Payment data is processed securely via the Paymob payment gateway, a licensed provider.

4. Sharing Your Information

We do not sell, rent, or share your personal data with third parties except in the following cases:

Service providers such as logistics companies and payment processors, solely for order fulfillment
Compliance with legal or regulatory requirements
In the event of a business transfer, merger, or acquisition (with proper safeguards in place)

5. Cookies

Our website uses cookies to improve your browsing experience, customize content, and analyze performance. You can disable cookies through your browser settings, but this may affect certain site functions.